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Let us help you choose the most cost effective, reliable,
user friendly solution for your business.

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We will develop a customized plan to reduce costs and increase growth and help you embrace the latest trends in business communications.

Would you like to speak to one of our consultants over the phone? Just submit your details and we’ll be in touch shortly. You can also email us at info@cloudworx.ca if you would prefer.

We inspire clients to make their most challenging business communications decisions with confidence. Send us a message, or phone 888.969.4412 and press 3 between 9:00am and 5:00pm EST Monday to Friday — we would be delighted to speak about how we could help your business.

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There are multiple ways you can choose to add offices. Depending on the IT resources you have to support new locations, whether you plan to make a capital investment to amortize new equipment over time, or you are looking for a monthly subscription service from the cloud, we have solutions to meet your needs.

For growing organizations who want to add offices, support a remote workforce or scale for seasonal business, having a reliable phone system that is easy to deploy manage and use — whether it is onsite or in the cloud — is a critical factor in differentiating your business and ensuring its success. We provide flexible solutions designed to address the specific needs of companies in transition.

Communications devices have evolved significantly from the days of TDM supported business landline telephone systems. Smart phones, softphones, tablets, laptops, docks – even wearables are now endpoints of the modern communications system. Virtualization of unified communications onto network storage and servers means infrastructure is now being used more efficiently and updates can be managed at the speed of business through software upgrades.

Hosted cloud environments and premise PBX phone systems coupled with SIP trunks deliver state of the art service and responsiveness, transparently.

Business needs change. How flexible is your phone system to manage? With unique distributed architecture, N+1 redundancy, and virtualized services stack in behind our reputation for providing solutions that are easy to deploy and manage.  System installations and upgrades take place in hours, not days. Web-based admin panels helps system administrators perform adds, moves, and changes easily. And our softphones and devices are intuitive for your end-users to customize and use, meaning less time is needed for training.

Whether you decide to manage the system onsite or let us manage it for you in our hosted cloud, you cut out time, complexity, and cost.

Communications devices have evolved significantly from the days of TDM supported business landline telephone systems. Smart phones, softphones, tablets, laptops, docks – even wearables are now endpoints of the modern communications system. Virtualization of unified communications onto network storage and servers means infrastructure is now being used more efficiently and updates can be managed at the speed of business through software upgrades.

Hosted cloud environments and IP telephony premise unified communications coupled with SIP trunks deliver state of the art service and responsiveness, transparently.

Our solutions have a reputation for being highly reliable and secure. They “just work” because they are designed, integrated and tested for reliability before you get them onsite. Our distributed, virtualized architecture, and N+1 redundancy means that if ever a failure were to occur somewhere within your communications or network infrastructure, you would experience no disruption of service, no dropped calls.

Our  hosted cloud service guarantees Service Level Agreements and 99.999% availability for 100% ease of mind.

We believe that any time you eliminate complexity in your communications system, you eliminate cost. Highly reliable hardware means fewer repairs and down times, which cut costs. Engineering for better integration cuts costs. Software upgrades cut costs. Single point of systems management cuts costs. Faster deployments cut costs. Longer product life cycles cut costs. More intuitive interfaces mean employees need less training, which cuts cost.

Our cost management practices address three key objectives:

1.) Identifying opportunities for reducing telecommunications expenses via optimization, contract negotiation or credits from billing errors.

2.) Implementation of all agreed-upon recommendations to ensure reduced expenses.

3.) Providing a detailed database of the existing services to manage communications expenses moving forward. At the conclusion of our engagement, your firm will realize a cost reduction of 40% to 60% and have the information needed to manage ongoing communications expenses effectively.

Communications Expense Reduction:

Whether your company has a single or multiple locations, managing and controlling communications costs is a tangible challenge. Local service, long distance, wireless, internet, networking, cloud services, security and system maintenance are just but a few of the key components of your communications infrastructure that can quickly get out of control if not closely scrutinized.

Your customers are your company’s life blood. They expect communications that work reliably and are easy to use. You can build customer loyalty and brand trust by responding quickly to their inquiries and having a record of previous interactions. With Enterprise Contact Center solution, organizations can easily connect internal and external customers to the right agent at the right time and track all points of customer contact, automatically.

Understanding your call volume and customers contact behaviors can allow you to monitor, improve, and predict the best way to manage your customer facing resources and give your customers the best experience possible. Delight your customers with faster resolution and your executives with greater business insights.

Integrating third-party ERP, CRM, and HR apps with a VoIP phone system, whether in the cloud or on-premises, can greatly empower a company. Your teams and your partners expect a consumer-like experience in which their business applications and processes work the way their personal and social lives do, so they can easily collaborate and be more productive.

And by integrating business communications with key data from Salesforce.com, NetSuite, or ZoHo, organizations can transform their business telephone systems into opportunities that leverage their most valuable assets: people and information.

Is your current communications infrastructure the compilation result of daily demands instead of a well-thought-out plan based on long-term business requirements? Is your company trying to determine the true costs and benefits of emerging technologies such as IP Telephony, Wireless LAN and Cloud Services?

Our seasoned consultants understand these challenges and will assist you design and implement a viable technology infrastructure with an attainable Return on Investment (ROI).

When you want to integrate your communications equipment with other systems, applications, processes and workflows to extend your investments, we have the custom solution to meet your specific needs.

Modernize and Transform Your Business

Get more accomplished. Faster.Smarter.Safer. From Anywhere.
Empower your employees with productivity tools without compromising quality and security.

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Communications Infrastructure

VoIP Consultants

Our VoIP consultants bring over 20 years of experience from within the telecommunications industry.  We are here to help you choose the most cost effective, dependable, user friendly solution. Replacing, upgrading, redesigning or relocating different components of the communications infrastructure occur as a result of an expired contract or equipment lease, high operating costs, expanding, changing business requirements, aging non-supported hardware.

VoIP Best Practices

Our team of objective VoIP consultants has the expertise, experience and processes to design and implement VoIP business telephone systems. Following best practices to ensure all measures have been thoroughly planned and executed to complete projects on schedule and within budget. Giving our clients peace of mind that their telecommunications systems are in good hands. Which allows your communications/IT staff to focus on day-to-day responsibilities, through direct savings opportunities and by avoiding the need to use scarce internal resources.

voip-consultants

Our consultants deliver
breakthrough value.

We bring the breadth of our experience and
industry knowledge to help you succeed.

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